• Telemedicine - Virtual Visits

    With Healthcare Highways and BlueCross BlueShield medical plans, you have access to care 24/7 with Virtual Visits. A virtual visit lets you see a doctor from your computer or mobile device without an appointment. If your primary care physician is not available, if you are at home or traveling, you can use this low-cost alternative to the emergency room or urgent care center.

    Virtual visits are covered under your health plan benefits.The charge is the same co-pay as in-clinic visits. 

    Using this service under the MDLIVE app, the cost is covered at 100% if you are enrolled under the Low or High PPO plans and at 100% after deductible if you are enrolled under the High Deductible Health Plans. Employees can use their HSA funds to pay costs until the deductible is met. General medical visits are $45 and behavioral health is $80-250 depending on the type of provider selected and whether it's an initial or follow-up visit.

    To learn more or start a visit, go to MDLIVE.

    BCBS Members

    • Call 888-680-8646
    • Go to MDLive BCBSTX
    • Text BCBSTX to 635-483
    • Download the MDLive app & register


    Healthcare Highways Members

    • Call 855-848-8813
    • Go to MDLive HCH
    • Download the MDLive app & register

    Download the MDLIVE app on your mobile device. Medical and Behavioral Health is integrated into this single platform. You will need your new insurance card and enter a form of payment as part of the registration.

    App Store for iPhone and iPad

    Google Play

    You can speak to an MDLIVE doctor or schedule an appointment based on your availability.

    MDLive treatment includes

    Medical conditions (more than 50):

    • Common cold
    • Allergies
    • Ear Problems
    • Fever
    • Flu
    • Insect Bites
    • Nausea
    • Pink Eye
    • Respiratory Problems
    • Sore throat
    • And more

    Behavioral health includes:

    • Anxiety
    • Depression
    • Life changes
    • Grief
    • Parenting support
    • Relationship issues
    • Stress management
    • And more


     MDLive flyer


    Austin Regional Clinic 

    ARC also offers telemedicine visits for primary and specialty care for new and established ARC patients. You can log in to your MyChart account on your computer or phone and choose Visits > Schedule an Appointment. You will be given a list of reasons why you're coming in. For each listed reason, it will show if video visits are available. 


    ARC MyChart