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    PfISD FAQs


    How long will the district be closed?

    In accordance with orders from Texas Gov. Greg Abbott, PfISD campuses and facilities will remain closed through the remainder of the 2019-20 academic year. We will await guidance from state and local officials to determine when schools will reopen.

    COVID-19 Grading Changes & FAQs

    The COVID-19 Situation is fluid. We may need to make adjustments along the way. Please check back for updates.

    How will teachers determine mastery for the 4th 9 weeks and semester grades?

    Mastery shall be defined as demonstrating at least 70% mastery of the standard(s). Mastery for students with a disability shall be determined by the student's admission, review, and dismissal (ARD) committee and documented in the student’s individualized education program (IEP).

    If my student had a failing grade for the Fall semester or 3rd 9 weeks, will they still have the opportunity to pass for the semester or year?

    Yes, students still have the opportunity to pass for the semester or year. 

    How can I keep track of my child’s remote learning  progress/grades?

    Grades must be posted in the Skyward Gradebook each Friday by 5:00 PM. This will ensure that students and parents receive appropriate feedback and have access to timely and accurate information. K-1 teachers will communicate grades/progress using their normal reporting rubrics and platforms. As always, we encourage parents to contact their student’s teacher directly for student updates, support, or concerns.

    Will my K-8 student be promoted to the next grade?

    In order to be promoted to next grade,a student must demonstrate:

    1. Mastery of the Texas Essential Knowledge and Skills (TEKS) in the four core areas: language arts/Spanish language arts, mathematics, science, and social studies;
    2. Compliance with the attendance policy [see FEC; only attendance prior to extended school closure should be considered) 
    3. For K-1, campus should also consider developmental readiness

    Will my 9-12 grade student earn credit for his/her high school classes?

    Yes, as long as they earn a passing grade for the semester/year and have complied with attendance policies (only attendance prior to extended school closure should be considered).  This includes students in middle school taking high school level courses as well.

    Will my child be retained in their current grade level if they do not complete the remote learning activities provided by the teacher or in the paper-based learning packets?

    If a student is unable to meet course requirements (earns an (I) Incomplete) and/or grade-level promotion standards, the campus will notify parents/guardian of the student's incomplete and provide an accelerated instruction plan; the time, date, and type of accelerated instruction to be provided; and information about the student’s possible denial of credit and/or retention. 

    If the student fails to meet the criteria outlined in the accelerated instruction plan and there is not an unanimous decision that the student is likely to perform on grade level the next school year, the student shall be retained and/or credit withheld.

    What grades will be used to calculate GPA and Class Rank for HS students?

    With classes moving to remote methods of instruction due to the COVID-19 closure, we recognize that there may be concerns about how this change in delivery might impact a students GPA and Class Rank. Therefore, the final grades a student earned for the Fall 2019 semester will be used to calculate GPA for HS students. Spring semester grades will not count in the calculation of the grade point average and will neither raise a student’s GPA, nor lower it. The same calculation guidelines apply to  6th, 7th, or 8th middle school students enrolled in high school courses (Algebra I, Geometry, Spanish, Health, etc.).

    What is the district doing to address achievement gaps that may develop during this closure?

    The district is exploring remote and in-person summer learning opportunities to help students bridge achievement gaps that may have developed as a result of the COVID-19 school closures. Our goal is to have a plan rolled out the 1st or 2nd week of May.

    I have questions about my student’s grade. Who should I contact?

    Contact your student’s teacher first. If you are unable to resolve your questions, please contact your campus Assistant principal or Principal.

    Will the district offer meals to students during the closure?

    Pflugerville ISD is providing free grab-and-go breakfast and lunch meals to children at ten locations across the district beginning Monday, March 23. Grab-and-go meals will be available for curbside pickup at the following times (adjustments to this schedule may be made as needed, so please watch for updated communications).

    • Breakfast: 8 - 9 a.m.
    • Lunch: 11 a.m. – 1 p.m.

    This program serves students 18 and younger regardless of Pflugerville ISD residency or enrollment. Families can pick up meals curbside in the carpool lanes at the campuses listed below. Students must present in order to receive meals. Parents may pick up breakfast and lunch at the same time. For those who do not drive and need to walk to pick up the meal, you will be allowed to walk and pick them up to go. Access to enter the buildings will not be available. 

    • Pflugerville High School
    • Dessau Middle School
    • Kelly Lane Middle School
    • Park Crest Middle School 
    • Westview Middle School
    • Copperfield Elementary 
    • Northwest Elementary 
    • Pflugerville Elementary
    • Wieland Elementary
    • Windermere Elementary

    What other food resources are in our area?
    Circle of Hope Community Center – Food Pantry, Resource & Learning Center
    The Circle of Hope will operate as usual during normal business hours every Monday and Friday from 10 a.m.to 12 p.m. to serve families in need in our communities. Drive-thru distribution only.
    2900 W. Pecan St.
    Pflugerville, TX, 78660
    (512) 692-8001

    How can I pick up my student's medications at the campus?

    With regards to safety and health and in an effort to assist our parents, all campus nurses will be at their campuses on Wednesday, March 25 and Thursday, March 26 from 10:30 a.m. to 2 p.m.to allow for a curbside medication pick up. A parent or guardian must pick up the medication and sign for it. We will only be offering curbside pickup in order to practice social distancing. Please be patient as all medications are locked up in the office, and each student’s medication must be retrieved individually from the office by the nurse.

    How can I support my student’s learning and instruction from home?

    In order to provide academic support and instruction, Pflugerville ISD district and campus staff will be working to rethink, redesign, and adjust our current instructional model to support learning at home and mitigate the impact of the school closure. You will be receiving information next week that gives instructions and directions on how to access resources and learning tools. 

    In the meantime, here are some ways to keep your student engaged:

    Set aside time and space each day during the school closure for instructional work, extension and enrichment. It is best to have choices and options for students. Information released next week will provide guidance on keeping students engaged. 

    Choose something to read with your student, or provide time for self-selected reading every day. Students can write letters to friends and family. It is also good to get artsy. Students can color and draw. Do not forget to be active and get outside (don’t forget social distancing guidelines). 

    Pflugerville ISD provides many digital tools to support in-class learning, and our students have access to these resources. Please click on the Students Tab on the PfISD website to view online Resources, instructional materials and the CLEVER Login link. Please click on the “Log in with LDAP” link. Your student’s Clever home page provides access to many District subscription resources. Your student will need to know their student ID and password.     



    Will the district provide differentiated avenues to access learning and instructional resources for families with limited technology access?

    Pflugerville ISD will be providing multiple instructional options to families and students to have access to learning and instructional resources. 

    How do I answer my student’s questions about COVID-19?

    Your child may be asking questions about COVID-19 and we want to ensure we are doing everything we can to ease their worries. Here are a few resources you may find helpful:

    How does this closure affect school and district events?

    All scheduled activities related to Pflugerville ISD schools are cancelled during the school closure. This also includes all district and campus events and competitions.


    How does the closure affect STAAR testing?

    On March 16, Gov. Abbott announced that the state is waiving the STAAR testing requirements. All STAAR administrations scheduled for April, May, and June 2020 are cancelled.  

    It is no longer required that students in 5th and 8th grade have to pass both reading and math STAAR tests in order to be promoted to the next grade level.  

    In alignment with the Texas Education Code, we will use local discretion on whether students should advance to the next grade. PfISD will use criteria such as:

    • The recommendation of the student's teacher,
    • The student's grade in each subject or course, and
    • Any other necessary academic information, as determined by the district

    The cancellation of STAAR tests includes STAAR Alternate 2 assessments, as well as any remaining TELPAS and TELPAS Alternate assessments or ratings.

    Most seniors have already completed courses that have corresponding EOC assessments before their senior year. Normally, a student who has not passed up to two required STAAR EOC assessments may graduate through the individual graduation committee (IGC) process. For students who are still working to meet assessment graduation requirements as seniors in the 2019–2020 school year, required performance on academic assessments to graduate under TEC, have been waived for spring 2020. Effectively, this means that current seniors may graduate through the IGC process regardless of the number of EOC assessments they still need to pass. Regarding graduation celebrations, we will wait until a later date to determine if they will be held as scheduled.


    How will this closure affect the district calendar?

    The district has scheduled enough time in the school day to allow for nearly 7 additional days of instruction without requiring make up days. Should the closure last longer we will work with guidance from the Texas Education Agency and other state agencies to determine what will be necessary. 

    Where can I find the most recent updates that have been sent to families?

    All Pflugerville ISD updates can be found on the district’s webpage, www.pfisd.net/coronavirus by clicking on Parent Communications on the right. 

    Can I receive school and district information by text message?

    Pflugerville ISD offers a service that will allow us to deliver emergency information to you via SMS text messaging. Simply text any one of the following words to the number 68453: subscribe, opt-in, yes. You will know you were successful if you receive the following reply message:

    “You are registered to receive approx 3 msgs/mo. Txt STOP to quit, HELP for help.”

    Please note, only legal guardians whose contact information is currently tied to a student in the district’s student information system can opt-in to the text message system. If your number is not tied to a student in our district, the system will not accept your opt-in request for these notifications. If you are a staff member who does not have a student enrolled in Pflugerville ISD, you will only be able to receive text messages if you have your cell phone number on file with Human Resources.

    What other communication resources are available?

    The PfISD Community Relations Department will communicate with stakeholders on COVID-19 in a variety of ways including:

    What is Pflugerville ISD doing to control the spread of COVID-19?

    All PfISD campuses are closed through April 3, and all district and campus activities are cancelled through April 3. We will continue to monitor the progress of the illness and communicate with parents and staff on an ongoing basis. The district is following the guidance of local, state and federal health authorities in our continued response to the evolving COVID-19 situation.

    What is being done to keep schools clean and protect students?

    Pflugerville ISD Custodial Services are routinely cleaning and disinfecting frequently touched objects, and surfaces with an EPA registered germicide that will help reduce the potential spread of pathogens. Our current germicide (HDQ) is effective against multiple disease-causing viruses and bacteria, including the Coronavirus (COVID-19).

    Our custodial operations department changes vacuum filters daily to ensure the removal of airborne particulates (invisible particles that can act as carriers of pathogens). This cleaning function is critical to a healthy school environment.

    Our new electrostatic spray technology will cover large areas with pathogen killing capability using Purell Surface Sanitizer is another tool PfISD is using to reduce the potential spread of pathogens. This new program will target large common areas at our campuses and all PfISD buses. 

    What can I do to prevent being infected or spreading the virus?

    • Avoid close contact with people who are sick.
    • Wash your hands often with soap and water for at least 20 seconds.
    • Avoid touching your eyes, nose and mouth.
    • Stay home when you are sick.
    • Cover your cough or sneeze with a tissue. If you do not have a tissue, use your sleeve (not your hands).
    • Clean and disinfect frequently touched objects and surfaces.
    • Adhere to the preventative measures as recommended by public health officials, such as limiting interaction and practicing social distancing. 
    • Visit the CDC website for more information


    What if I am traveling or recently traveled?

    Pflugerville ISD continues to monitor travel advisories and recommendations from the Centers for Disease Control (CDC), as well as our state and county health authorities. The COVID-19 outbreak is a concern for anyone considering traveling at this time. Parents must report to the school if their child travels to or through countries with a Level 3 Travel Health Notice. The list is subject to change and may be found at https://www.cdc.gov/coronairus/2019-ncov/travelers/after-travel-precuations.html. When school resumes, parents should report travel to an identified country to their school nurse. 

    All Pflugerville ISD employees are required to report travel to or through identified countries. Should school reopen, and you are still within your 14-day quarantine period, do not return to school. PfISD will work with each family or staff member impacted during this extended absence to resolve any attendance issues due to self-quarantine from travel or other exposure. 

    What should I do if I have been in contact with someone who has been diagnosed with COVID-19?

    If you have, or suspect you have, had contact with someone who has COVID-19, call your healthcare provider immediately and describe the contact you’ve had. Please stay home for 14 days after contact occurs. PfISD will work with each family or staff member impacted during any extended absence due to self-quarantine.

    Will the transfer application window be affected?

    Not at this time. If you plan to request a transfer for the 2020-2021 school year, you can still apply.

    When will students reassume UIL sanctioned activities?

    We have previously communicated that all UIL activities are suspended until March 30th. Given information related to school closures available at this time, UIL has extended that timeframe. UIL games and contests will resume no earlier than Monday, May 4th. Prior to that date, to allow students and schools to reenter competition, UIL will provide a reasonable acclimatization period for rehearsals and practices to occur, consistent with the advice of local, state and federal officials. We will reevaluate the beginning dates for practices and rehearsals as we receive more information about schools resuming. We will be providing more guidance on district and post-season date adjustments related to this extension in the coming days. 

    I still need to take my TSI (Texas Success Initiative Assessment (TSIA)
    for college entrance. What can I do?

    For all TSIA 1.0 testing, the Texas Higher Education Coordinating Board is encouraging testing centers to utilize Examity, College Board's Online proctoring partner. Our Department of  PostSecondary Readiness is working on a plan to provide remote testing options. Information will be communicated as soon as it is available.

    Is the SAT and ACT cancelled?


    The College Board has cancelled the March 28, 2020 and May 2, 2020 national test administrations. Registered students will receive a refund. The College Board has not yet cancelled the national SAT test administration scheduled for June 6, 2020. The College Board is assessing future testing opportunities as well as drafting guidance on school day administrations for the SAT, PSAT 10, and PSAT 8/9. The College Board will update their webpage regularly with information about the impact of the coronavirus.

    To help students keep their college readiness skills sharp while many schools are closed, the College Board and Khan Academy continue to provide free resources online, including full-length practice tests and personalized learning tools at khanacademy.org/sat.



    ACT has rescheduled the April 4, 2020 national test administration to June 13, 2020. ACT will send an email to registered students with instructions on how to reschedule. ACT is assessing guidance on district/school day administrations and has created a webpage with real-time updates for this evolving situation.

    Can I still take my AP test?

    Advanced Placement (AP): The College Board is developing tools to mitigate the impact of school closures on students in the Advanced Placement Program. All AP students and teachers will be able to access and use the free online resources provided to every AP classroom in the fall 2019. Additional resources will be made easily accessible to AP students and teachers through mobile phones and other devices. These resources include free online AP lessons and review sessions from some of the top AP teachers in the country.

    Additionally, the AP Program is finalizing streamlined AP Exam options that would allow students to test at home, depending on the situation in May. The AP Program will communicate the details of these additional solutions to educators and students as soon as it becomes available.  Click here for the latest information from the AP Program.

    What can I do if I have a concern about a child that might be in danger or may be a victim of abuse or neglect? 

    Please contact the Department of Family and Protective Services or law enforcement. Call 1-800-252-5400 to make confidential reports or report online at the Texas Abuse Hotline website. 

    What resources are available to students and/or parents in crisis?

    There are several mental health crisis resources including agencies, locations, and crisis numbers available on our PfSID website at http://www.pfisd.net/Page/7498 

    • 24/7 Crisis Lines for our Local Counties:
    • Integral Care Psychiatric Emergency Services - Travis County: 512-472-HELP (4357)
    • Bluebonnet Trail Community Services - Williamson County: 1-800-841-1255
    • Williamson County Mobile Crisis Outreach Team:  512-943-3545

    Will parents of students with special needs continue with scheduled meetings?

    Pflugerville ISD is taking all necessary steps during the COVID-19 epidemic to protect the health  and safety of our students, parents and district employees.  With the closures of our campuses, our campus ARD facilitators and staff will be contacting you to schedule or reschedule meetings to take place by telephone conference.  We look forward to our continued partnership in an effort to meet the individual needs of our students.

    Are Childcare and PreK services available through District programs during the closure?

    Childcare and PreK programs are not operational during school closure. This includes EDP and Pegasus programs. Tuition will be reimbursed for services not provided as a result of school closures.