Telemedicine & Telemental Health - Virtual Visits
Under the Healthcare Highways and BlueCross BlueShield medical plans, you have access to care 24/7 via MDLive. Download the MDLive app to get started. The cost is covered at 100% if you are enrolled under the Low or High PPO plans and with a $49 consultation fee if enrolled under the High Deductible Health Plan. Telemedicine behavioral health visits range between $80 - $250 depending on the type of provider selected and the type of visit (initial, follow-up visit, etc.).
BCBS Members - MDLive
- Call 888-680-8646
- Go to MDLive BCBSTX
- Download the MDLive app and register MDLive flyer
BCBS Members - Headway
BCBS members have an additional resource with Headway for Virtual or In-Person Mental Health Care
- Chat with Headways personal assistant
- Go to BCBS Headway.co
- Download the Headway app & register Headway flyer
Healthcare Highways Members - MDLive
- Call 855-848-8813
- Go to MDLive HCH
- Download the MDLive app & register MDLive flyer
Download the MDLIVE app on your mobile device. Medical and Behavioral Health is integrated into this single platform. You will need your insurance card and to enter a form of payment as part of the registration.
To learn more or start a visit, go to MDLive. You can speak to an MDLive doctor or schedule an appointment based on your availability.
Virtual Visits powered by MDLive and provided by BlueCross BlueShield and Healthcare Highways, are a convenient alternative for the treatment of more than 80 health conditions including:
- Cold/Flu
- Allergies
- Ear Problems
- Fever
- Flu
- Insect Bites
- Nausea
- Pink Eye
- Respiratory Problems
- Sore throat
- And more
Virtual visits powered by licensed behavioral health therapists are available by appointment. Receive virtual care for:
- Anxiety
- Depression
- Life changes
- Grief
- Parenting support
- Relationship issues
- Stress management
- and more
Reminder!! Our EAP covers the first 3 visits at no cost.